Robust IT Solutions
An IT Partner, Not Provider
We understand why your critical business services are so
important to your daily operations. This is why we spend so much time aligning our technology to support your revenue generating services. Building a program that relies on 24x7x365 network monitoring coupled with an aggressive preventative maintenance component ensures optimum uptime for your business.
One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our proactive approach, we can prevent many network failures from ever happening. By combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.
This solution is so effective that our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity and higher revenue per employee. At the same time, your exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry out of managing a computer network
Program Advantages
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Increased Productivity:
Continuous insight into your network lets us reduce the business impact of IT failure and dramatically increase mean time to resolution getting your employees back to work.
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Reduced Business Impact from IT Failures:
Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.
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Eliminating Emergency Downtime:
Regular overview with a combination of monitoring and management, we work extensively to reduce or eliminate where possible emergency outages which causes
Do these issues plague your business?
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Network Neglected?
Is yours perceived as a “necessary evil” and not as integral to improving business performance?
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Downtime Impact?
Are IT outages distracting your staff from their core focus, or prohibiting them from working productively?
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Distracted Employees?
Do your staff rely on other non-IT employees to deal with distracting IT problems?
Program Features
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24x7 Advanced Performance Monitoring
ensures all of the critical network devices that comprise
your business network is healthy and functioning reliably and optimally
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Scheduled Preventative Maintenance
ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security
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Monthly account management
dedicates time to review reports and issues that are important to the ongoing performance of your network. We translate technology into business terms for you
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Antivirus Management
uses properly designed and implemented security solutions to keep your business protected
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Patch Management
ensures all of your Windows servers and PCs have the most up-to-date security and system patches, helping to optimize performance and minimize security risk
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Support Inclusions:
quarterly business and technical review
Service Offering | Flexible | Robust | Comprehensive |
|---|---|---|---|
Managed Network | Optional | Optional | ✓ |
Managed Antivirus | Optional | ✓ | ✓ |
Managed Patch | Optional | ✓ | ✓ |
Managed Mobile | Optional | Optional | ✓ |
Managed Audit Asset tracking | Optional | Optional | ✓ |
Managed EDR | Optional | Optional | ✓ |
VCIO | Optional | Optional | ✓ |
Quarterly Business Review | Optional | Optional | ✓ |
Managed 365 Admin | Optional | ✓ | ✓ |
Remote & Onsite Support | Billed Separate | Billed Separate with 33.33% discount | Unlimited |
Cloud cost optimizer - 2 Hour investigate and report | Optional | Optional | Optional |
Managed Server Backup | Optional | Optional | Optional |
Managed Workstation Backup | Optional | Optional | Optional |
Managed M365 Backup | Optional | Optional | Optional |
10/10 Block rate | Optional | Optional | N/A |
20/20 Block rate | Optional | Optional | N/A |
30/30 Block rate | Optional | Optional | N/A |
Robust IT Helpdesk
Having trouble keeping track of your IT assets? Wish you had a better way to get faster support? This is the answer for you.
Robust Server / Workstation
Never worry about having your patches up to date again. Let the experts ensure that your Windows and non-Windows patches are at a secure level.
Robust Network
Router/Switch/
Firewall Performance Monitoring.
Ongoing core network preventative maintenance.
Robust Security
Anti-Virus Monitoring and Management.
Perimeter level mail Monitoring and Management
Robust Support & Guidance
Quarterly Infrastructure / Network Health Review
Business planning and strategy consulting
Robust Cloud Backup
Store your backups off the local network by default, out of the reach of ransomware, with the efficient, direct-to-cloud architecture